Instructions abound on the internet about resolving this problem, but none were successful in resolving the issue until I tried the instructions to install Shark007's Advanced Codecs for Windows 7 & 8, along with a Registry modification, available here:
http://www.youtube.com/watch?v=X4LW-Ifk9WQ
Here's the info from the description:
=================================================
This tutorial will show you how to install the codecs you need to play
all forms of video including MKV files from windows and windows media center. Below are the installation packages you will need. Please only install
the ones meant for your operating system.
32bit Install Files
-------------------
32bit Shark007'ss codec pack http://tinyurl.com/oyjpdm
32bit MKV Registry Patch http://tinyurl.com/npdjrz
64bit Install Files
-------------------
32bit Shark007's codec pack http://tinyurl.com/oyjpdm
64bit Shark007's x64 Components http://tinyurl.com/68o7tq
64bit MKV Registry Patch http://tinyurl.com/y8bbjtn
all forms of video including MKV files from windows and windows media center. Below are the installation packages you will need. Please only install
the ones meant for your operating system.
32bit Install Files
-------------------
32bit Shark007'ss codec pack http://tinyurl.com/oyjpdm
32bit MKV Registry Patch http://tinyurl.com/npdjrz
64bit Install Files
-------------------
32bit Shark007's codec pack http://tinyurl.com/oyjpdm
64bit Shark007's x64 Components http://tinyurl.com/68o7tq
64bit MKV Registry Patch http://tinyurl.com/y8bbjtn
=================================================
This replaced Haali Media Splitter with another splitter, but solved the issue on my Windows 7 64-bit Home Premium installation on my Acer Aspire 8940 corei7 laptop.
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